FAQ

Single sign on


What wil change for me as a user?

When your username is already your e-mail address, only your password will change. You will receive an e-mail with a link to reset your password. When your username wasn't your e-mail address in the past, this will change, so your username will change to your email address. You will also receive an e-mail with a link to reset your password.


How can I receive a new password?

You will receive an e-mail with a link to reset your password. Please use the link in the e-mail to reset the password of your account.


I've deleted the e-mail, so didn't re-activate my login, how can I login?

Please go to the login page and click on the Forgot Password link. Please fill-out your username (this is your e-mail address) and you will receive a new e-mail with a link to reset your password.


I tried to reset my password but it didn't work?

Check your junk/spam mailbox to see if the confirmation email ended up in there. If not, send us an email with your email address and we'll assign you a temporary password.